A post on this site or even a tweet protesting against pants Twitter Support – or should that be no support.
FREE THE BLOCKED TWITTER ACCOUNTS OF THE INNOCENTS
Until very recently I was following Mr Stephen Fry's Twitter updates - I find them amusing and they make me smile. But then tragedy struck, something went wrong on my Twitter account – I was no longer getting feeds from any one, not even Stephen Fry the most prolific tweeter I know, and noone was getting my tweets.
I have been sending daily requests to the Twitter Support team to ‘please, please fix my account' but to no avail.
In fact the response has been farcical to say the least.
• It took me two days to find out how to lodge a query (the Twitter Support pages broadcast a lot of information but they don’t want you asking a question)
• Eventually, and after a few whiskies (to help my creative problem solving), I found a way in (its on the Twitter support home page about half way down under the topic Noteworthy Facts is a hyperlink entitled ‘ask us’)
• So I asked ! two days later ‘Lukester’ gets back to me suggesting that I clear my cache and thatt that should fix it – I cleared the cache .... and in keeping with the natural order things it didn’t work
• Emailed Lukester daily over the next 4 days – ‘Lukester the cache has been cleared its still not working’.
• 4 days later Lukester responds ‘We're sorry you're having this known issue. Please put all comments here: http://help.twitter.com/forums/31935/entries/39776.’
• Well that makes sense lodge a problem on a forum where a bunch of other people with absolutely no programming skills can try and solve your problem. Except it wasn’t like that – there were hundreds of people posting that they had the same problem and that they weren't getting help either. It got so bad I had to unsubscribe to the forum as my email could not cope with the sheer volume of complainers updates.
- Lukester, buddy THIS IS A REALLY BIG ISSUE ! how big does it have to get for you to do something? -
So here I am asking the followers of Stephen Fry for your help – Twitter doesn’t care about one lonely voice but they might just care about the fans of Stephen Fry protesting against pants twitter support and the fact that they can't see his tweets either
Free the blocked twitter accounts of the innocents